Job Description

Position: CRM ARCHITECt

LOCATION: FALLS CHURCH, VA


***Local candidates only.  No telecommute or relocation***

Our client is the leader in managed security, with a track record of introducing innovative technologies to serve over 460M square feet of real estate globally. Clients span the commercial and multifamily real estate, education, and construction industries and the customers they serve. With delivering a world class customer experience driving everything they do, their mission is to be their customers’ best service provider and to make their security the most effective, efficient, and convenient it can be.

The Dynamics CRM Solutions Architect will be responsible for the ongoing development and support of theiron-premise Dynamics 365 CRM platform. Knowledge of Java scripting, SSRS, and MS-SQL are a must. The Dynamics CRM Solutions Architect will be a possibility thinker who can apply knowledge of Dynamics CRM capabilities to best address their business needs.

Responsibilities

  • Work in multidisciplinary teams to define and design complex processes and procedures for system configuration and implementation
  • Develop user friendly and robust Dynamics CRM solutions by utilizing entity relationship modeling, user interface design, business process flows, dashboards, dialogs, native workflows, custom workflows, JavaScript and plugins
  • Responsible for solution management, data conversion design, data migration, and data analysis
  • Design, code and implement scripted solutions, reports and custom dashboards
  • Troubleshoot complex system issues
  • Modify and streamline existing customizations and plugins
  • Transform needs identified from business users into high-quality solutions
  • Work with Operations, Support and Training teams to ensure new features and functionality are properly introduced
  • Maintain internal documentation of processes, changes and upgrades

 

Qualifications

  • Bachelor’s Degree in Computer Science or related field
  • 4+ years of experience with Dynamics CRM, including 2016 and 365, with both technical and functional knowledge set
  • Proficiency with CRM business processes in workforce automation, marketing automation and service management functionalities
  • In depth understanding of Dynamics CRM product
  • Strong knowledge and familiarity with web technologies
  • Fully functional in SSRS, SSIS and SQL
  • Experience with Scribe and Dynamics AX an added bonus
  • Understanding of Information Technology and its capability in improving business operations and business process management (reengineering)
  • Exceptional critical thinking skills: able to use logic and reasoning to identify strengths and weaknesses of alternate solutions, conclusions or approaches to problems.
  • Highly motivated, resourceful, self-starter with the ability to make decisions and collaborate in a fast-moving environment
  • Exceptional interpersonal and customer service skills
  • Proven ability to work both independently and as part of a team (internal and external) while demonstrating key traits of creativity, initiative, flexibility and leadership
  • Ability to handle multiple complex tasks simultaneously under tight timeframes with flexibility, good judgment, and grace under pressure
  • Experience supporting geographically dispersed clients/users


Technical Experience

  • Languages and Technologies: MS Dynamics CRM SDK, C#.Net, ASP.Net, JavaScript, XRM Page Model, XML, HTML, SQL, PL/SQL, SSRS reports, Fetch XML reports
  • Software: MS Dynamics CRM 365/2016 and earlier, Visual Studio 2012/2010, Microsoft SQL Server 2012/2008


***Local candidates only.  No telecommute or relocation***

Application Instructions

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